April 24, 2017

HORATIO WONG

Partner, PwC Hong Kong

Horatio Wong is PwC China and Hong Kong’s Customer Technologies and Salesforce.com Practice Leader and has over 20 years professional experience, he has advised MNC and local enterprise senior executives in over 30 countries on initiatives that help them grow revenue, reduce cost and transform business through technology enablement.

He leads a team of dedicated technology consultants with deep industry knowledge across high tech, retails, education and government, providing services in the areas of systems design & implementation, leading-edge CRM and Software-As-A-Service (SaaS) solutions and IT Strategy. This helps them deliver projects that drives engagement across our clients business, assists our clients better connect with their customers and improves on the overall customer experience delivered.

Their teams entire focus is to ensure value and long-term customer success by providing best practices on optimal usage and growth of appropriate technologies. During project implementations, he serves as a senior advisor across the business, helping to foster executive relationships that ensure project deliverables are met.

Prior to PwC he worked at Ericsson in Australia and Hong Kong, he has a Master Degree in Telecommunications from Royal Melbourne Institute of Technology, a BA degree in Engineering and a BA degree in Science from the University of Melbourne.